In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 04:00 GMT
Scheduled - On Thursday 29 January between 4:00am and 6:00am GMT we'll be upgrading our network infrastructure, including replacing several pieces of routing hardware that are due to be end-of-lifed.

For our US east coast users, that equates to 11:00pm EST on Wednesday 28 January 2015 to 1:00am EST on Thursday 29 January 2015.

During this period, dotmailer will be unavailable. The unavailable services will include:

- my.dotmailer.com (our primary web application)
- Sends, including scheduled sends
- Link tracking
- Surveys
- API
- Connectors (including those for Magento, Salesforce and Dynamics)
- There will be intermittent-only access to our website at www.dotmailer.com

Note that images in emails will still be available (i.e. sent emails will continue to display correctly).

Updates during the work will be posted here and on Twitter using the hashtag #dmMaint
Api Operational
Campaign Images Operational
Mail Receiving Operational
Mail Sending Operational
Report Generation Operational
Surveys and Forms Operational
Tracking Operational
Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jan 29, 2015

No incidents reported today.

Jan 28, 2015

No incidents reported.

Jan 27, 2015

No incidents reported.

Jan 26, 2015

No incidents reported.

Jan 25, 2015

No incidents reported.

Jan 24, 2015

No incidents reported.

Jan 23, 2015

No incidents reported.

Jan 22, 2015

No incidents reported.

Jan 21, 2015
Completed - The scheduled maintenance has been completed.
Jan 21, 08:21 GMT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:35 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:35 GMT
Scheduled - Our next regular application update is scheduled for 21st January at 7:30am GMT.

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual.

We'll share the release notes just after the update so you can read what's new.
Jan 16, 15:24 GMT
Jan 20, 2015

No incidents reported.

Jan 19, 2015

No incidents reported.

Jan 18, 2015

No incidents reported.

Jan 17, 2015

No incidents reported.

Jan 16, 2015

No incidents reported.

Jan 15, 2015

No incidents reported.