All Systems Operational
Global - Website   ? Operational
Global - Login Page   ? Operational
Global - Image Hosting   Operational
Europe - dotmailer r1 Operational
Europe - Web Application   ? Operational
Europe - API   ? Operational
Europe - Mail Sending   Operational
Europe - Open and Link Tracking   Operational
Europe - Reporting   Operational
Europe - Surveys and Forms   Operational
Europe - Landing Pages   Operational
Europe - Transactional Email   Operational
North America - dotmailer r2 Operational
North America - Web Application   ? Operational
North America - API   ? Operational
North America - Mail Sending   Operational
North America - Open and Link Tracking   Operational
North America - Reporting   Operational
North America - Surveys and Forms   Operational
North America - Landing Pages   Operational
North America - Transactional Email   Operational
Asia Pacific - dotmailer r3 Operational
Asia Pacific - Web Application   Operational
Asia Pacific - API   Operational
Asia Pacific - Mail Sending   Operational
Asia Pacific - Open and Link Tracking   Operational
Asia Pacific - Reporting   Operational
Asia Pacific - Surveys and Forms   Operational
Asia Pacific - Landing Pages   Operational
Asia Pacific - Transactional Email   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2017

No incidents reported today.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017
Completed - The scheduled maintenance has been completed.
Dec 6, 07:59 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 07:30 GMT
Scheduled - Our next regular application update is scheduled for 6th December 2017 at 7:30am UK time (UTC).

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual. Note that our SMTP endpoints may also go offline during this time.

We'll share the release notes just after the update so you can read what's new.
Nov 29, 09:20 GMT
Dec 5, 2017

No incidents reported.

Dec 4, 2017
Resolved - The incident is now resolved.
US based customers will experience some delays in reporting data whilst we process the backlog of data.
Dec 4, 11:16 GMT
Identified - We have identified the underlying issue and are working on remediating it.
Dec 4, 10:07 GMT
Update - Clarification: after further investigations this issue appears to be affecting US regional reporting, not European regional reporting.
Dec 4, 08:12 GMT
Investigating - Customers using our European instance of dotmailer may experience delays seeing reporting data for their campaigns. We are investigating this issue.
Dec 4, 08:06 GMT
Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.