All Systems Operational
Global - Website ? Operational
Global - Login Page ? Operational
Global - Image Hosting Operational
EU - dotmailer r1 Operational
EU - Web Application ? Operational
EU - API ? Operational
EU - Mail Sending Operational
EU - Open and Link Tracking Operational
EU - Reporting Operational
EU - Surveys and Forms Operational
EU - Landing Pages Operational
EU - Transactional Email Operational
US - dotmailer r2 Operational
US - Web Application ? Operational
US - API ? Operational
US - Mail Sending Operational
US - Open and Link Tracking Operational
US - Reporting Operational
US - Surveys and Forms Operational
US - Landing Pages Operational
US - Transactional Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2016
Completed - The scheduled maintenance has been completed.
Dec 7, 08:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 07:30 GMT
Scheduled - Our next regular application update is scheduled for 07/12/2016 at 7:30am UK time (GMT).

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual.

We'll share the release notes just after the update so you can read what's new.
Nov 29, 09:18 GMT
Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016
Resolved - This incident is now resolved.

Some scheduled non-service-affecting maintenance by one of our transit providers caused some unexpected instability in our internet connection, causing delays as our other transit provider took over all the traffic.

We are continuing to work with our other transit provider to fully restore their link but dotmailer sends are operating as normal.
Dec 1, 15:57 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 10:07 GMT
Investigating - We're continuing to investigate delays in sending email campaigns. We will update this incident shortly with more information.
Dec 1, 09:38 GMT
Resolved - We've identified an unreliable server and removed it from use. Sends are now completing normally.
Dec 1, 09:02 GMT
Investigating - We're currently investigating delays in sending email campaigns. We will update this incident shortly with more information.
Dec 1, 08:29 GMT
Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.