All Systems Operational
Global - Website ? Operational
Global - Login Page ? Operational
Global - Image Hosting Operational
Europe - dotmailer r1 Operational
Europe - Web Application ? Operational
Europe - API ? Operational
Europe - Mail Sending Operational
Europe - Open and Link Tracking Operational
Europe - Reporting Operational
Europe - Surveys and Forms Operational
Europe - Landing Pages Operational
Europe - Transactional Email Operational
North America - dotmailer r2 Operational
North America - Web Application ? Operational
North America - API ? Operational
North America - Mail Sending Operational
North America - Open and Link Tracking Operational
North America - Reporting Operational
North America - Surveys and Forms Operational
North America - Landing Pages Operational
North America - Transactional Email Operational
Asia Pacific - dotmailer r3 Operational
Asia Pacific - Web Application Operational
Asia Pacific - API Operational
Asia Pacific - Mail Sending Operational
Asia Pacific - Open and Link Tracking Operational
Asia Pacific - Reporting Operational
Asia Pacific - Surveys and Forms Operational
Asia Pacific - Landing Pages Operational
Asia Pacific - Transactional Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Regular application update Apr 26, 07:30-08:30 BST
Our next regular application update is scheduled for 26th April at 7:30am UK time (BST).

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual.

We'll share the release notes just after the update so you can read what's new.
Posted on Apr 19, 09:35 BST
Past Incidents
Apr 24, 2017

No incidents reported today.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017
Completed - The scheduled maintenance has been completed.
Apr 12, 09:00 BST
Update - The regular application update has now been completed. Campaign reports may be delayed whilst we catch up.
Apr 12, 08:36 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:30 BST
Scheduled - Our next regular application update is scheduled for 12th April 2017 at 7:30am UK time (GMT+1).

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual.

We'll share the release notes just after the update so you can read what's new.
Apr 5, 09:21 BST
Apr 11, 2017
Resolved - This incident has now been resolved and reporting is back to normal
Apr 11, 19:12 BST
Identified - The issue has been identified and fix is currently being worked on.
Apr 11, 17:22 BST
Investigating - Some customers may experience delays in reporting data
The root cause of the issue is being investigated
A further update will be provided in 30 minutes
Apr 11, 16:38 BST
Apr 10, 2017
Resolved - The outage has now been resolved and all backlog has been cleared.
Apr 10, 11:55 BST
Monitoring - The outage has now been resolved. We are expecting there will be delays of up to an hour with sends, imports and bounce replies due to backlog.

A further update will follow at 12pm BST
Apr 10, 11:05 BST
Identified - Our Engineers have identified a connectivity issue at our data centers and are working to resolve this as soon as possible. This is affecting sends and imports within our EU instance and our US instance is currently offline.

The next update will be at 11:15am BST
Apr 10, 10:15 BST
Update - Sends are currently disabled and we are investigating intermittent issues accessing dotmailer.
Apr 10, 09:50 BST
Investigating - Customers may face intermittent access logging into dotmailer.
We are currently investigating the issue.
Apr 10, 09:16 BST