All Systems Operational
Global - Website ? Operational
Global - Login Page ? Operational
Global - Image Hosting Operational
EU - dotmailer r1 Operational
EU - Web Application ? Operational
EU - API ? Operational
EU - Mail Sending Operational
EU - Open and Link Tracking Operational
EU - Reporting Operational
EU - Surveys and Forms Operational
EU - Landing Pages Operational
EU - Transactional Email Operational
US - dotmailer r2 Operational
US - Web Application ? Operational
US - API ? Operational
US - Mail Sending Operational
US - Open and Link Tracking Operational
US - Reporting Operational
US - Surveys and Forms Operational
US - Landing Pages Operational
US - Transactional Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2016
Completed - The scheduled maintenance has been completed.
Sep 28, 08:13 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 07:30 BST
Scheduled - Our next regular application update is scheduled for 28th September at 7:30am UK time (UTC+1).

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual.

We'll share the release notes just after the update so you can read what's new.
Sep 21, 13:51 BST
Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016
Completed - The scheduled maintenance has been completed.
Sep 21, 08:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:30 BST
Scheduled - Our next regular application update is scheduled for 21st September 2016 at 7:30am UK time (UTC+1).

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual.

We'll share the release notes just after the update so you can read what's new.
Sep 14, 14:33 BST
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016
Resolved - This incident has been resolved.
Sep 15, 15:41 BST
Update - dotmailer services continue to run as normal and we are monitoring the situation.

Azure are still indicating underlying problems on their status page: https://azure.microsoft.com/en-gb/status/
Sep 15, 15:22 BST
Monitoring - The issue has been resolved. However, we will continue to monitor the situation.
Sep 15, 14:01 BST
Identified - Our engineers have identified the underlying issue to be with Azure. We are currently working towards a resolution.
Sep 15, 13:54 BST
Investigating - Customers may be experiencing problems logging into dotmailer. We are investigating the issue and will update shortly.
Sep 15, 13:20 BST
Sep 14, 2016
Completed - The scheduled maintenance has been completed.
Sep 14, 07:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 07:30 BST
Scheduled - Our next regular application update is scheduled for 14th September 2016 at 7:30am UK time (UTC+1).

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual.

We'll share the release notes just after the update so you can read what's new.
Sep 7, 10:20 BST