All Systems Operational
Global - Website   ? Operational
Global - Login Page   ? Operational
Global - Image Hosting   Operational
Europe - dotmailer r1 Operational
Europe - Web Application   ? Operational
Europe - API   ? Operational
Europe - Mail Sending   Operational
Europe - Open and Link Tracking   Operational
Europe - Reporting   Operational
Europe - Surveys and Forms   Operational
Europe - Landing Pages   Operational
Europe - Transactional Email   Operational
North America - dotmailer r2 Operational
North America - Web Application   ? Operational
North America - API   ? Operational
North America - Mail Sending   Operational
North America - Open and Link Tracking   Operational
North America - Reporting   Operational
North America - Surveys and Forms   Operational
North America - Landing Pages   Operational
North America - Transactional Email   Operational
Asia Pacific - dotmailer r3 Operational
Asia Pacific - Web Application   Operational
Asia Pacific - API   Operational
Asia Pacific - Mail Sending   Operational
Asia Pacific - Open and Link Tracking   Operational
Asia Pacific - Reporting   Operational
Asia Pacific - Surveys and Forms   Operational
Asia Pacific - Landing Pages   Operational
Asia Pacific - Transactional Email   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Regular application update Oct 24, 07:30-08:30 BST
Our next regular application update is scheduled for 24th October 2018 at 07:30 BST.

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual. Note that our SMTP endpoints may also go offline during this time.

We'll share the release notes just after the update so you can read what's new.
Posted on Oct 17, 09:04 BST
Past Incidents
Oct 19, 2018

No incidents reported today.

Oct 18, 2018
Resolved - A fix has been deployed and all pending SMS have now been delivered.
Oct 18, 15:01 BST
Identified - The issue has been identified and are working on resolving it.
Oct 18, 13:03 BST
Investigating - We're investigating reports of SMS messages sent from the dotmailer platform being delayed, or not being delivered.
Oct 18, 11:32 BST
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018
Completed - The scheduled maintenance has been completed.
Oct 10, 08:06 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:30 BST
Scheduled - Our next regular application update is scheduled for 10th October 2018 at 07:30 BST.

Regular updates typically bring new features, bug fixes and performance gains.

During the update, sends and related services may run slower than usual. Note that our SMTP endpoints may also go offline during this time.

We'll share the release notes just after the update so you can read what's new.
Oct 3, 09:14 BST
Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.